Passenger railway operator PKP Intercity has fired CFO Paweł Hordyński and his subordinates responsible for the IT system, the company said in a statement on Monday. The decision stems from a major breakdown of the firm’s online ticket sales system.
The failure happened just after the launch of PKP Intercity’s new ticket category, the Express InterCity Premium, to be operated starting from December 14 by high-speed Pendolino trains.
The company said it was now working on restoring the system as soon as possible.
It has also decided to increase the cheapest tickets pool as a form of apology to customers.