Locked content Consumer watchdog blasts financial firms

Poland’s Office of Competition and Consumer Protection (UOKiK) has fined four financial firms for their activity regarding insurance-investment products, the watchdog said on Tuesday. Another 24 cases are still being analyzed. Aegon TU na Życie will have to pay PLN 23.45 and Idea Bank was fined PLN ...

Locked content PKO BP seeks approval to take over savings & loan

The Kopernik Savings and Loan (SKOK) is on the PKO BP bank’s radar. Poland’s regulatory watchdog UOKiK will give their decision on the issue after a motion has been filed by the listed bank. Polish savings and loans have come under banking regulator KNF as of recently and some of the wea...

Locked content UOKiK warns financial firm regarding unfair practices

Consumers were shortchanged by Gdańsk firm OK Money. The company charged exorbitant fees and did not provide contracts in writing to customers. Since UOKiK (the Polish Office of Competition and Consumer Protection) intervened, the company agreed to change its policies. OK Money provides loans via th...

Consumer protection uncovers unfair fees

According to the Office of Competition and Consumer Protection (UOKiK), Santander’s Bank Zachodni WBK has been charging unfair fees for payment reminder letters. The investigation included mail and telephone reminders, as well as other debt collection services. The bank has agreed to stop such...

Locked content 4YOU Airline to return tickets

In a ch-aviation portal news article, it has been made known that the start-up Polish airline 4YOU Airlines will be sidelined and forced to return all ticket purchases to its clients. The Warsaw District Prosecutor’s Office initiated investigation of the company for alleged fraud. The first al...

Locked content Polski Tytoń buys electronic services provider

Tobacco and FMCG distributor Polski Tytoń has applied with the consumer watchdog UOKiK for the permission to take over 100 percent of shares of BluePay, a electronic services provider. On 17 September, Polski Tytoń signed a conditional agreement with BluePay for the purchase of its shares. The condi...

Locked content UOKiK: few complaints about travel agencies

In 2014 Poles filed few complaints about travel agencies to the Polish Office of Competition and Consumer Protection (UOKiK), the watchdog said on Friday. Most of the complaints addressed such matters as the agencies’ default to fulfill the terms and conditions of the agreement, e.g. wrong hot...

Locked content Poles complain about telecoms

Poles filed in 2013 a plethora of complaints to the Polish Office of Competition and Consumer Protection (UOKiK), most of them being telecommunications-related disputes, Dziennik Gazeta Prawna wrote on Wednesday. In the previous year, the Office received 443,000 complaints in total, from which 53,00...

Locked content Telephone marketer fined by UOKiK

A landline telephone service provider Polska Telefonia Stacjonarna (PTS), based in Wrocław, has been investigated by the Office of Competition and Consumer Protection (UOKiK) for unfair business practices. Many customer’s complained for being duped by PTS, formerly known as Telekomunikacja Dzi...

Locked content Bread quality scrutinized

Trade inspectors questioned 50 percent of bread batches investigated. It seems that many loaves of bread controlled by the Office of Competition and Consumer Protection (UOKiK) lacked weight information, product name or producer’s information. A total of 2,800 batches of bread were checked, of...