By Agnieszka Walawender, Marketing & PR Manager, FM Logistic
Logistics has entered a new stage. Now an established industry, all the efforts of its scientific community and business operators are directed towards the improvement of existing processes, in order to eliminate unnecessary activities and wastage and to further promote the efficiency of goods flow. Customers are increasingly aware and demanding, expecting better quality and faster services whether buying in a traditional shop or online. They also demand satisfactory post-sale support. They practically expect vegetables harvested in the morning to hit their tables in the afternoon.
FM Logistic has implemented many innovative solutions, such as new technologies regarding human labor, including automated guided vehicles, robots used in co packing or put-to-light trolleys allowing for the fulfillment of many orders simultaneously and error reduction. The purpose is to improve productivity and service quality, rather than eliminate the human factor, which is irreplaceable in monitoring task implementation by machines and devices. Logistics companies team up with scientists, searching for unique solutions with a competitive edge. Their collaboration is mutually beneficial. Furthermore, young people engaged in projects can test their knowledge within the real-world operations of a company.
The need to reconcile development strategies with environmental issues constitutes a legitimate challenge. Sustainable development, translating into reduced negative environmental impacts, is also crucial in leading logistics operators’ investments and explorations. Fully aware of our tangible impact on the planet, we have long pursued the idea of sustainable development. In 2013, the FM Group joined the Green Freight Europe initiative which promotes European standards relating to calculating, collecting, analyzing and monitoring data on CO2 emissions from transport operations for the sake of the natural environment in Europe. Therefore, FM Logistic requires the use of Euro5 standard vehicles as a minimum from its carriers. Our Italian operation has engaged in the CITYlogin project, delivering goods by electric, zero-emissions vehicles to 1,100 shops throughout the historic center of Rome. This solution will be implemented in other European cities’ protected areas. The technology of electric utility vehicles with docking stations on FM platforms is another unique project already implemented on one of our platforms in France.
The lean management philosophy is another way of caring about the future, facilitating processes by eliminating unnecessary activities, errors and waste. Most of the market players need to face this challenge in order to maintain their market position and reputation.
FM Logistic introduced lean management strategies in its daily operations several years ago, in almost every warehouse and transport process. A dedicated team of experts monitor their implementation at every possible level. By definition, lean management is a permanent process and a specific outlook on services, projects, processes, etc. As one of the largest logistics operators, we intend to invest in the aforementioned fields in the coming years, in order to develop naturally and efficiently, influencing logistics industry standards. u