AI in business growing in popularity: report

According to research by Capgemini, more than half of companies offering financial services run almost 40 percent of interaction with the customer with the support of AI. On the other hand, as much as 54 percent of everyday buyers interact with artificial intelligence algorithms, including through virtual agents, biometric scanners, interactive fitting rooms, or hyper-personalized offers.

At the end of last year, O'Reilly, wanting to estimate the level of adoption of AI solutions, surveyed…