Finance Paid
Banks face AI hesitancy
22:53
About half of Polish bank customers remain undecided about using artificial intelligence, mainly due to fear or lack of understanding. This group represents a key focus for banks, say panelists at the European Financial Congress in Sopot. According to Kearney research, just 25% of retail customers are highly open to AI-powered banking services, while 24–29% remain skeptical.
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