Biedronka opens 14 mini-distribution centers in six cities

From mid-October, residents of six cities can order purchases in Biedronka and receive them within a quarter of an hour. The implementation of express deliveries required a number of organizational preparations. Biedronka has launched 14 mini-centers where these orders are carried out. Glovo, in turn, created a separate team of employees to service BIEK. It is constantly recruiting, among others, couriers. The BIEK service has been very popular with customers since its launch on October 15th.

"The implementation of express delivery primarily required us to prepare new stores, i.e. dark stores. We also had to prepare ourselves operationally. Previously, we completed orders in our standard stores, now, picking takes place in dark stores, which makes it much faster and more available. In this facility, if we are missing a product, we contact the customer and inform him that it is unavailable, offering him a replacement," Kamila Frąckowiak-Jankowski, E-Commerce Manager in the Biedronka network, said.

The express delivery service is currently available in six cities: Warsaw, Kraków, Poznań, Łódź, Wrocław, and Gdańsk. The assortment includes both Biedronka's own brand products and the most important brands available on the market.

(Newseria)