Experts debate best way to help overloaded tax offices

The report states that tax office employees are overworked and an average worker has to deal with over 700 tax payers per year, and 8 operations per hour. The report will be sent to Finance Minister Stanislaw Kluza, who will decide about the fate of the proposed reform. Former finance minister Zyta Gilowska wanted to reduce the number of bureaucrats by 10%, but trade unions protested. Pawel Wojciechowski, who replaced Gilowska created a panel to study the situation. The researchers suggested that the Minister should immediately take on 4,600 new workers, otherwise the offices will not be able to do their job properly. Moreover, the Ministry must hire an additional 12,000 clerks in the near future. According to analysts, the most each office worker should be tasked with is 5 operations per hour.However, others argued that increasing employment is not the answer and the best solution is to improve the IT systems. (Puls Biznesu p. 4) M.M.