Global thinking means boost for ABN-Amro Polska - and more calls

"It is the global policy of ABN-Amro group. Of the 60 countries we are present in, we operate in 50 of them through a branch system. In Poland the bank will be transformed into a branch next year," revealed ABN-Amro president, Paweł Ziółkowski. The board of ABN-Amro has guaranted that, despite the changes, the company does not intend to reduce its activities. On the contrary, it is currently competing with other branches and banks, which belong to the group, to take over some of their products. "We managed to convince the owners to transfer the customer service centre from India to Poland," stated Dorota Wilk, a member of ABN-Amro board. The Polish branch will now be responsible for controlling the group's European clients while the Indian company will control the remaining ones. Poles also intend to take over the processing of transactions for European companies. The management of the Polish company say that it expects more business from the group as a result of its strong figures. After the first half of 2005 it generated the best result in its history - a net profit of zł.26.4 million and revenues of zł.81.6 million. (Puls Biznesu, pp. 1, 8) E.B.