Headsets improve productivity at work
Hand-free handsets that were added to office telephones could only be seen in Hollywood science fiction or action movies. The main heroes of such movies needed free hands to operate laser rifles and be in touch with their colleagues at the same time.
Hollywood is still fascinated by the functionality and design of Plantronics products. Headsets are used in all recent James Bond 007 movies, as well as in Terminator. There are no world premiers without actors wearing such headsets. It proves that such solutions have gained popularity and are commonly used on the American market. The most powerful companies, including Intel, Volvo or Microsoft, have already appreciated these solutions and use them widely in their offices.
The world of business keeps evolving. Modern technologies of exchanging data ensures faster communication. To be more efficient, companies have to carry out numerous activities at the same time. A long time ago headsets manufacturers, such as American Plantronics Inc., realized that headsets were supposed to facilitate the work of managers, merchandisers, personal assistants and other employees who found headsets essential in their work.
Until now, a telephone conversation has meant holding a telephone with one hand next to your ear and taking notes, typewriting or sorting documents with the other hand. Anybody who has ever worked in such a way knows how uncomfortable it is. There were some pads introduced to make telephone conversations more comfortable. They were placed on the shoulder and the telephone could rest on them. The caller squeezed the telephone between his shoulder and ear, and this partly solved the problem of hand-free conversations.
Not only was a telephone conversation uncomfortable but it was also unhealthy. Some research carried out by American institutes have shown that working with a telephone squeezed between shoulder and ear for a number of years leads to upper back and shoulder tension. They are caused by the inability to keep your neck in an upright position. Craning your neck during extended phone calls can lead to improper cervical alignment.
We all feel relieved when we are able to free up our hands for other tasks after a 30 second phone call.
Headsets the solution to the problem
Headsets turned out to be an ideal solution to the problem. They appeal to new customers all over the world. They are comfortable, lightweight, and do not restrict movements. After just a few seconds of a telephone conversation, a user forgets that he is wearing them. This is the desired effect. Users are capable of making calls and typing at the same time, and they can improve work productivity because they can get more work done each day.
Headsets guarantee perfect audibility and are equipped with sensitive microphones, since they were originally designed for busy office environments. Let us imagine a CallCenter with 300 agents crammed in one room. The caller on the other side of the line should hear none of them. Plantronics have patented a noise-canceling microphone that reduces background noise. Such microphones guarantee quiet office environments, a caller hears only one person, not all of the people sitting next to the agent. It is of considerable importance to understand a business partner properly. Thus, these headsets come up to their customers expectations since they can adjust sound parameters.
There are a few models of headsets compatible with corded desk telephones, so that everybody can have their demands satisfied. Firstly, headsets may be connected to a telephone through a thick cord, no matter what kind of telephone it is, whether a corded desk telephone or a special system telephone with a display. The cord does not hinder work. We may leave our desk and go to an adjacent room without interrupting our conversation because QuickDisconnect eliminates the need to continually take your headset on and off. Quick Disconnect (also called QD) is another Plantronics patent and it enables us to pull apart the two QD pieces and snap them back together to resume the call.
Plantronics cordless headset solutions are designed for those who need to stay in touch as they move around the office. Plantronics offers a cordless solution a lightweight headset with a special device connected to a corded desk telephone and using DECT standards of radio communication. If there is a phone call, it is enough to press a button on the headset and the phone call is answered. By pressing a button, we disconnect the phone call. We are capable of controlling the volume of the conversation and temporarily switch the microphone off. A special automatic headset lifter is an interesting solution. It automatically lifts your phones handset off the cradle during your telephone conversation.
There are different headsets models available: monaural a one ear-pad, or binaural a two ear pad, depending on our working environment: whether we work in a noisy or quiet environment. While making a phone call, we may want to maintain close contact with a person sitting next to us, so monaural headsets are a good choice in this case. When we do not want the caller to hear background noises made by our colleagues working in the same room, we may choose noise-canceling headphones an ideal solution which has already been mentioned. Additionally, we may wear them behind the ear or neck or choose headphones with headband or neckband. They meet our expectations, sometimes they even compliment our hairdo.
Tested means reliable
After two to four months, we can fully enjoy the benefits of using headsets. We are able to carry out a number of activities at the same time, and are less exhausted and more effective even at the end of our working day.
As the world leader of headsets used for communication, Plantronics pays attention to the quality of its products. Lightweight, long lived and durable materials used for manufacturing are also used by NASA in its space projects. Plantronics has had close partner relations with NASA for 40 years. The company also offers headsets service and customer support. Headsets available on the European market are equipped with special electronic systems that protect users hearing system. They meet high hygiene and security standards of the EU.
In Poland, people are becoming increasingly conscious of the advantages of headsets in running their business activities. Plantronics products are used by Telekomunikacja Polska, Energis, Dialog and its headsets are appreciated by 95 percent of Polish CallCenters, among numerous other institutions and companies. Additionally, financial institutions, banks, travelers agencies, distributing companies and car showrooms have recently realized how advantageous they are. Every year, more and more small and medium enterprises are providing their managers and merchandisers with headsets to boost productivity and comfort of their work. Not only do headsets have excellent sound parameters but also they increase the pleasure derived from work and create a distinguishable company image.
By Andrzej and Marek Winiewski of Kontel-Telecom, which is the Polish representative of Plantronics
Hollywood is still fascinated by the functionality and design of Plantronics products. Headsets are used in all recent James Bond 007 movies, as well as in Terminator. There are no world premiers without actors wearing such headsets. It proves that such solutions have gained popularity and are commonly used on the American market. The most powerful companies, including Intel, Volvo or Microsoft, have already appreciated these solutions and use them widely in their offices.
The world of business keeps evolving. Modern technologies of exchanging data ensures faster communication. To be more efficient, companies have to carry out numerous activities at the same time. A long time ago headsets manufacturers, such as American Plantronics Inc., realized that headsets were supposed to facilitate the work of managers, merchandisers, personal assistants and other employees who found headsets essential in their work.
Until now, a telephone conversation has meant holding a telephone with one hand next to your ear and taking notes, typewriting or sorting documents with the other hand. Anybody who has ever worked in such a way knows how uncomfortable it is. There were some pads introduced to make telephone conversations more comfortable. They were placed on the shoulder and the telephone could rest on them. The caller squeezed the telephone between his shoulder and ear, and this partly solved the problem of hand-free conversations.
Not only was a telephone conversation uncomfortable but it was also unhealthy. Some research carried out by American institutes have shown that working with a telephone squeezed between shoulder and ear for a number of years leads to upper back and shoulder tension. They are caused by the inability to keep your neck in an upright position. Craning your neck during extended phone calls can lead to improper cervical alignment.
We all feel relieved when we are able to free up our hands for other tasks after a 30 second phone call.
Headsets the solution to the problem
Headsets turned out to be an ideal solution to the problem. They appeal to new customers all over the world. They are comfortable, lightweight, and do not restrict movements. After just a few seconds of a telephone conversation, a user forgets that he is wearing them. This is the desired effect. Users are capable of making calls and typing at the same time, and they can improve work productivity because they can get more work done each day.
Headsets guarantee perfect audibility and are equipped with sensitive microphones, since they were originally designed for busy office environments. Let us imagine a CallCenter with 300 agents crammed in one room. The caller on the other side of the line should hear none of them. Plantronics have patented a noise-canceling microphone that reduces background noise. Such microphones guarantee quiet office environments, a caller hears only one person, not all of the people sitting next to the agent. It is of considerable importance to understand a business partner properly. Thus, these headsets come up to their customers expectations since they can adjust sound parameters.
There are a few models of headsets compatible with corded desk telephones, so that everybody can have their demands satisfied. Firstly, headsets may be connected to a telephone through a thick cord, no matter what kind of telephone it is, whether a corded desk telephone or a special system telephone with a display. The cord does not hinder work. We may leave our desk and go to an adjacent room without interrupting our conversation because QuickDisconnect eliminates the need to continually take your headset on and off. Quick Disconnect (also called QD) is another Plantronics patent and it enables us to pull apart the two QD pieces and snap them back together to resume the call.
Plantronics cordless headset solutions are designed for those who need to stay in touch as they move around the office. Plantronics offers a cordless solution a lightweight headset with a special device connected to a corded desk telephone and using DECT standards of radio communication. If there is a phone call, it is enough to press a button on the headset and the phone call is answered. By pressing a button, we disconnect the phone call. We are capable of controlling the volume of the conversation and temporarily switch the microphone off. A special automatic headset lifter is an interesting solution. It automatically lifts your phones handset off the cradle during your telephone conversation.
There are different headsets models available: monaural a one ear-pad, or binaural a two ear pad, depending on our working environment: whether we work in a noisy or quiet environment. While making a phone call, we may want to maintain close contact with a person sitting next to us, so monaural headsets are a good choice in this case. When we do not want the caller to hear background noises made by our colleagues working in the same room, we may choose noise-canceling headphones an ideal solution which has already been mentioned. Additionally, we may wear them behind the ear or neck or choose headphones with headband or neckband. They meet our expectations, sometimes they even compliment our hairdo.
Tested means reliable
After two to four months, we can fully enjoy the benefits of using headsets. We are able to carry out a number of activities at the same time, and are less exhausted and more effective even at the end of our working day.
As the world leader of headsets used for communication, Plantronics pays attention to the quality of its products. Lightweight, long lived and durable materials used for manufacturing are also used by NASA in its space projects. Plantronics has had close partner relations with NASA for 40 years. The company also offers headsets service and customer support. Headsets available on the European market are equipped with special electronic systems that protect users hearing system. They meet high hygiene and security standards of the EU.
In Poland, people are becoming increasingly conscious of the advantages of headsets in running their business activities. Plantronics products are used by Telekomunikacja Polska, Energis, Dialog and its headsets are appreciated by 95 percent of Polish CallCenters, among numerous other institutions and companies. Additionally, financial institutions, banks, travelers agencies, distributing companies and car showrooms have recently realized how advantageous they are. Every year, more and more small and medium enterprises are providing their managers and merchandisers with headsets to boost productivity and comfort of their work. Not only do headsets have excellent sound parameters but also they increase the pleasure derived from work and create a distinguishable company image.
By Andrzej and Marek Winiewski of Kontel-Telecom, which is the Polish representative of Plantronics
