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Trasti, a fast-growing digital insurer, combines interest-free premiums with cutting-edge tools like Bianka, a virtual assistant simplifying motor claims reporting through automation and real-time integration with UFG databases.

Trasti is a digital insurance brand that entered the market in March 2021 and has since gained nearly 500,000 customers. Its offerings are available through agents, insurance comparison platforms, and the Trasti website. The brand features premiums payable in interest-free installments and comprehensive car insurance (AC) compensations of up to 100% of the vehicle's value.

In late November, Trasti introduced a new solution in the form of a virtual assistant. This tool is designed to help users report motor claims in an intuitive way. Integration with UFG databases reduces the amount of information needed from those involved in an incident. The assistant, Bianka, guides users through the required steps, confirms actions, and prepares a statement for the at-fault driver. During the claims process, participants receive relevant correspondence electronically, and details are sent in real time to the claims management system. This system segments cases and prepares estimates immediately for straightforward incidents. Estimates are confirmed with the client, and the process is highly automated.

“More than three years of Trasti’s operation reflect the company’s focus on investing in modernity and optimizing the insurance process,” said Janusz Wojtas, CEO of Trasti.