Kraków the most attractive outsourcing destination in Europe

Kraków remains the most attractive destination in Europe for Business Process Outsourcing (BPO) or the Business Process Management (BPM) field as it is ranked 9th in the 2015 Tholons International Top 100 Outsourcing Destinations report. Kraków is the only European city in the top 10. The survey takes into consideration the amount and quality of human resources, education of available employees, the cost of doing business, the quality of infrastructure, investment risk and the quality of life, among others. Two other Polish cities included in the ranking are Warsaw, ranked 30th and Wrocław, ranked 60th. The most attractive city in the world for BPO or BPM is Bangalore, followed by Manila and Mumbai.