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Passengers get a lift

With Ireland's no-frills Ryanair waiting in the wings to launch a Wrocław-to-London route, Germany's flagship, Lufthansa, has announced that it will open a new call center as part of its plan to double the number of services it offers in the region.

The flyer's regional director for CEE, Stephan Semsch, believes the center will improve the quality of services. "For Lufthansa this is a strategic market, on which we plan to achieve a double digit increase in the coming years," said Semsch.

The new telesales bureau will launch in the Czech city of Brno in June and will serve customers from ten countries in the region, including Poland. This summer Lufthansa plans to offer 450 flights per week to 14 destinations in Europe.
M.P.

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