Poles afraid to shop at foreign e-stores

One in three Poles who regularly shop online makes purchases in foreign e-stores, according to the latest study. Slightly over 10 percent of respondents do so consistently, nearly 11 percent – not very often, and more than 12 percent – very rarely. Meanwhile, those who do not engage in this at all cite the fear of potential return of goods as the most important reason. Then, they point out the language barrier and the long waiting time for delivery. 

Experts commenting on the study's results believe that the percentage of foreign e-store customers has essentially not changed in our country for years. Currently, it totals over 33 percent and still indicates a high level of consumer distrust toward sellers from outside Poland. Nevertheless, this figure is expected to increase to 40 percent in the coming years.

(MondayNews)