Red Tape Hot Box on the new face of banking?
On the other hand, if you are on the losing side, it will probably take you a few trips to your branch and lots of paperwork before the problem is solved. Well, recently I was surprised to learn that banks can have a humane, benevolent side, and can even go so far as paying their customer's rent...
A few months ago, an acquaintance of mine started to pay her rent with a credit card at a local agency of one of the major banks. However, after getting a monthly report from her bank, she noticed that the transaction was missing. She thought that perhaps it was a new system and that they had failed to register the payment. The same thing happened the next month - she paid the rent with a card but there was no mention of the transaction on the report. Expecting a notice from her housing co-op, she decided to preempt that move and went there to explain the problem. However, it turned out there was no problem and she was informed that she didn't owe the co-op anything and had paid the rent regularly. It seemed strange, but the clerks had receipts that confirmed the payment. So, now even more determined to solve this puzzle, my acquaintance turned to the agency's bank (through which she performed the monthly transaction and which wasn't her bank). However, they too confirmed that both payments had taken place. It appeared as though her bank had accepted the transaction and the agency's bank had received the payments. So everything seemed to be in order, except the fact that no money had been taken from her account. What's even more interesting, the clerks at her bank said that these two transactions had never taken place, as there was no sign of them in the system. They knew nothing of these payments, but the other bank still received the money from them.
As my acquaintance says, her bank is giving her credit while claiming that it's not. For two months it has been paying her rent, while at the same time allowing her to save all those złotys. At last, maybe those cruel capitalist institutions have taken the anti-globalists' slogans and demands to heart. I will not mention the name of the bank as I don't think they could afford to pay all of our rents and bills.
A few months ago, an acquaintance of mine started to pay her rent with a credit card at a local agency of one of the major banks. However, after getting a monthly report from her bank, she noticed that the transaction was missing. She thought that perhaps it was a new system and that they had failed to register the payment. The same thing happened the next month - she paid the rent with a card but there was no mention of the transaction on the report. Expecting a notice from her housing co-op, she decided to preempt that move and went there to explain the problem. However, it turned out there was no problem and she was informed that she didn't owe the co-op anything and had paid the rent regularly. It seemed strange, but the clerks had receipts that confirmed the payment. So, now even more determined to solve this puzzle, my acquaintance turned to the agency's bank (through which she performed the monthly transaction and which wasn't her bank). However, they too confirmed that both payments had taken place. It appeared as though her bank had accepted the transaction and the agency's bank had received the payments. So everything seemed to be in order, except the fact that no money had been taken from her account. What's even more interesting, the clerks at her bank said that these two transactions had never taken place, as there was no sign of them in the system. They knew nothing of these payments, but the other bank still received the money from them.
As my acquaintance says, her bank is giving her credit while claiming that it's not. For two months it has been paying her rent, while at the same time allowing her to save all those złotys. At last, maybe those cruel capitalist institutions have taken the anti-globalists' slogans and demands to heart. I will not mention the name of the bank as I don't think they could afford to pay all of our rents and bills.
