Retail chains lose $600 bln in returns – report

Global trade institutions have estimated that sellers around the world are losing more than $600 billion in returns annually. As much as 41 percent of customers buy with a clear plan for the immediate return of some or all products. It is estimated that the number of returns on purchases, which have always been problematic, although the most encouraging aspect in online sales, will cost e-commerce companies around $550 billion by 2020.