Shopping Malls Aren't Dead: Omnichannel Reigns Supreme
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A new study by GfK and PRCH reveals shopping centers are thriving in the age of online shopping. The report finds that 61 percent of shoppers use shopping centers in their online shopping journeys. This includes "reverse ROPO" (checking in-store before buying online), click-and-collect (picking up online orders), and even in-store returns of online purchases.
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