Small insurance companies appear the least reliable

The public most often complained about TUZ, Polisa Życie, Link4 and Benefia Życie, while the largest insurance companies on the market, namely PZU and Warta, were ranked at the end of top twenty of analyzed companies. According to KNF data, customers most often complain about payments settling claims on car insurance policies, especially the sums paid from the insurance policy of a driver who caused a car accident. They claim that the level of compensation is both too low and too slow in being paid out. Moreover, the public complain about the lack of access to the documents concerning an accident. In 2006 the KNF received almost 1,100 complaints against insurance companies. (Rzeczpospolita, pp. A1, B9) E.B.