Telephone marketer fined by UOKiK

A landline telephone service provider Polska Telefonia Stacjonarna (PTS), based in Wrocław, has been investigated by the Office of Competition and Consumer Protection (UOKiK) for unfair business practices. Many customer's complained for being duped by PTS, formerly known as Telekomunikacja Dzień Dobry, into signing contracts for landline telephone services. The company did not clearly present their name and contracts to customers, often giving the impression that they are simply acting on behalf of the customer's current service provider. The terms of use agreement given to customers of PTS was written in one millimeter font, severely hampering the ability of customers to get acquainted with purchased services. The Office of Electronic Communications (UKE) has given PTS a fine of PLN 497,000 for unfair business practices and withholding of information during UKE investigations. UOKiK has warned the telephone service provider that harm done to consumers may be penalized with a fine of up to 10 percent of the company's revenue last year.