Unsatisfied customers complain
11:02
The State Trade Inspection reports 22,000 inspections last year, out of which 3,000 came after complains by unsatisfied customers, news agency IAR reports. Most of the complaints concerned shoe quality, clothes or home appliances.
Nearly 50 percent of all interventions were food inspections. The quality and the appropriateness of the signage were mostly checked by the inspectors. More than two-thirds of all interventions taken following the complaints of unsatisfied customers confirmed mistakes in the producers' procedures.
