UOKiK: few complaints about tourist offices

In 2014 Poles filed few complaints about tourist offices to the Polish Office of Competition and Consumer Protection (UOKiK), said the Office on Friday. Most of the complaints addressed such matters as the tourist office’s default to fulfill the terms and conditions of the agreement, e.g. wrong hotel status, delays of flights or alteration of their schedule, said the UOKiK spokesperson, Małgorzata Cieloch. According to Cieloch, fewer complaints may result from frequent UOKiK supervision and fewer tourist offices going bankrupt. However, it is the upcoming months that may indicate what the consumers really have to say.