Warta overhauls its regional branch structure

Insurance company Warta is undergoing a restructuring process under which its branches will be rearranged to mirror the administrative division of the country. "The changes will come into effect from next year. The move is partly to help improve our relations with the state and local government and also to allow us to create a more flexible structure which will boost sales and upgrade customer service," said Warta's director of corporate communications Lidia Deja. Out of 25 regional branches only 18 will remain. In addition, the insurer will create so-called sales regions. "This is a type of branch, however, it will not have an administration section. It will only be responsible for sales and the preliminary process of claims," said Warta's Teresa Nowak responsible for personel issues. The changes will mean that up to 100 employees will be laid off. (Puls Biznesu, p. 9) A.Z.