ZUS systems fail due to high traffic

Social Insurer (ZUS) is experiencing high-volume traffic on its website and onsite terminals. The public services ePUAP platform is also backed up. All of this due to the last day rush of applicants to retain 2.92 percent of their earnings in a private pension fund (OFE). ZUS is experiencing malfunctioning equipment and a siege of applicants at their locations. According to Rzeczpospolita, ZUS has increased the number of employees able to service applicants and prolonged their working hours. Terminals available at all 43 ZUS locations and in 116 inspectorates nationawide, have been found to malfunction due to increased traffic and improper usage, said a ZUS representative. In total, about 1.4 million re-applicants have signed on to keep a portion of their retirement savings in private pension funds. A total of 14 million Poles were eligible to apply to remain in an OFE account.