2nd Polish Outsourcing Forum

Outsourcing market is one of the fastest growing sectors in the world, and Poland is a great example of this. At this point, in our country there is more than 700 outsourcing centers, and total employment in this sector exceeded 160,000 people. Poland has a huge territory, great location and a large number of highly qualified workers, so we have become a very attractive place to invest. Outsourcing is a great way to reduce costs, but also to increase the efficiency and quality of services for businesses of all sizes. It also allows companies to focus on their core business. But to get the expected effect, you need to have experience and knowledge on how outsourcing actually works. The key is to know how, when and what should we outsource, which business model use, how to monitor the effectiveness of the contract and how to build a proper communication in the project. During our Forum, we will focus on good national practice. Basing on case studies and speeches, our experts will present modern solutions and proved practice action optimizing in the field outsourcing. Over the whole meeting, there will be a lot of discussions, where our attendants will have an opportunity to share their experience and challenges they face on a daily basis. 2nd Polish Outsourcing Forum will take place on 20-21st of September, 2016. During the event we will discuss :

• Outsourcing in the reception of the polish media
• How polish outsourcing has evolved and what changes can we expect in the future?
• DISCUSSION: New trend In outsourcing In Poland
• DISCUSSION: What and when use outsourcing- benefits and threats?
• When to outsource services, and when create your own SSC?
• DISCUSSION: Shared Services Centers - how are managed modern SSC?
• DISUSSION: Outsourcing vs Customer Experience, how outsourcing can affect the quality of service to our customers.
• Future of outsourcing- automation and robotics in outsourcing services.
• Assessment of the effectiveness of the outsourcing contract
• Legal aspects of outsourcing in Poland
• DISCUSSION: Truths and myths of outsourcing security
• Communication in outsourcing as a key to success
• WORKSHOPS- ex. KPIs in practice- building a model for assessing the effectiveness of the outsourcing contract

We invite to our Forum:

• Members of the Board
• Directors and Managers of Finance and Chief Accountant
• Strategic Directors
• Business Development Directors
• Directors of delegated areas for shared services center for IT , HR , Logistics , Purchasing , Procurement , Marketing , etc.

More information here.