Consumer watchdog launches proceedings against Play

The Office of Competition and Consumer Protection has initiated proceedings against P4, the operator of the Play network, for the cancellation of a discount for consumers who did not pay their invoices on time. Play customers who have resigned from paper invoices are entitled to a discount of PLN 5 per month.

However, if they do not pay the invoice on time, the telecom operator cancels the discount. The company also could charge consumers additional penalties for delay. In the opinion of UOKiK, such a practice may infringe on the collective interests of consumers, because the operator reserves the right to double penalize subscribers who fail to pay on time.

(PAP)