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Customer sues Bank Handlowy for transferring zl.100,000 from his account

A customer is suing Bank Handlowy for transferring zl.100,000 from his account into another person's account without his knowledge. Marcin R. claims that he did not order the transfer, he does not know its recipient and, moreover, has never used the telephone service Tele-Centrum. Handlobank, the retail arm of Bank Handlowy, claims that the transaction was carried out over the phone using a code known only to the client. Warsaw prosecutor's office has launched an investigation into the matter, independent of the civil suit the customer has filed against the bank. Bank Handlowy spokesperson Iwona Ryniewicz said only that "Bank Handlowy will cooperate with Polish law enforcement to the extent provided by the law to clarify this matter." (Gazeta Wyborcza, p.1) T.J.

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