Customer sues Bank Handlowy for transferring zl.100,000 from his account
A customer is suing Bank Handlowy for transferring zl.100,000 from his
account into another person's account without his knowledge. Marcin R.
claims that he did not order the transfer, he does not know its recipient
and, moreover, has never used the telephone service Tele-Centrum.
Handlobank, the retail arm of Bank Handlowy, claims that the transaction was
carried out over the phone using a code known only to the client. Warsaw
prosecutor's office has launched an investigation into the matter,
independent of the civil suit the customer has filed against the bank. Bank
Handlowy spokesperson Iwona Ryniewicz said only that "Bank Handlowy will
cooperate with Polish law enforcement to the extent provided by the law to
clarify this matter." (Gazeta Wyborcza, p.1) T.J.