Empathetic managers make up only 40% of overall professionals

Among top managers, only about 40 percent show the characteristics of an empathetic leader who tries to understand, listen to and carefully answer employee questions. International research has shown that it is one of the most important and weakest features of management.

“According to research, empathy, along with the ability to build employee engagement, is a key feature of an effective manager. It is a skill that is difficult to count in Excel, but in the long term, it translates into…