Mobile phone operators lose millions due to bad payers

Losses incurred by the three mobile phone operators in Poland, Idea, Plus GSM and Era GSM, brought by signing contracts with customers who intentionally do not pay their bills, are estimated at zl.60 million a month.. According to Marek Wozniak, director of the Vindication Department at PTC, operator of the Era GSM network, 10% of customers monthly, about 15,000 people, sign contracts with the intention of not paying the bills. Out of the zl..60 million losses, zl..20 million come from costs of advertising plus additional costs that the operator must to pay for the time the phone was used free of charge. In order to overcome this problem the three operators are planning to include stricter criteria that a person must fulfill in order to obtain a mobile phone. (Prawo i Gospodarka, p.3), A.K.