Most Western markets dream of consumers as open to innovation as the Poles
19:57
Poland is one of the European leaders in the development of digital retail banking channels - more than 20 million of its citizens use it, and their number is constantly growing.
"The catalyst for changes in consumer habits was the pandemic and the associated restrictions on access to services offered in the traditional way. However, the digital acceleration will not lose momentum," Jarosław Fuchs, Vice President of the Management Board of Bank Pekao SA and a guest at the World Economic Forum, assessed.
In his opinion, Poles simply love technological novelties, love to experiment and accept innovations, especially if we can assure them that they are not only convenient but also safe.
Bank Pekao SA remains the leader in creating and implementing innovative solutions in banking. It was Pekao SA that launched the first ATM in Poland, issued the first credit card and put biometrics into practice in banking.
