Number of robots to increase in 2020

Abile experts note that in 2020 wage pressure will continue to be felt, especially from the BPO / SSC industry. Minimizing its effects will be increasing expenses on robotization.

“A marked increase in salaries in the administration and support sector is mainly associated with the dynamic development of the BPO / SSC sector in Poland. Companies in this industry drain the market from specialists who know foreign languages. The race for talent applies to the entire country, including smaller academic centers such as Lublin, Rzeszów, and Olsztyn, where students are still recruited. Big competition in the fight for the best candidates forces companies to offer them higher and higher wages. The situation is similar in the case of lower-level production employees, who are also too few in relation to the needs of industry,” Mariusz Gołębiewski, Vice President of Abile, explained.

(WBJ)