Pekao bank opens a new point-of-service branch, and is planning 300 more

Under a new strategy to establish a standardized network of customer points-of-service, Pekao S.A. bank is planning to open 300 new outlets by the end of 2003. It is following in the footsteps of Handlowybank and Millenium and will use the new branches to boost both retail and corporate services. "We want to become the bank of first choice. To achieve this, three conditions must be met. First, we want to be always handy, which is why we plan to open 100 new outlets and 100 automated teller machines (ATMs) every year over the next few years, and are developing our internet- and telephone-banking services. Secondly, we want to improve the quality of customer services in our branches. Finally, we want to provide customers with the type of product they really need," says Pekao's president Maria Wisniewska. The first new-style branch was opened in Warsaw yesterday. (Puls Biznesu, page 10) P.S.