Pekao report: Polish micro and small companies lagging behind world leaders in use of new technology

Use of new technologies by Polish micro and small enterprises places them clearly below the global average. However, it is noticeable that startups use the opportunities offered by new technologies much more and are responsible for the production of digital products and services, according to a report from Bank Pekao on the situation of micro and small companies in 2017. New digital technologies and advanced analytical tools are used only by a small percentage of micro and small enterprises in Poland, for example, cloud computing is still almost unknown to most Polish enterprises; less than a fifth of companies (19 percent) declares that they use a cloud to store data or use software to support their business activities. "Only 3 percent of Polish SMEs use advanced cloud computing services, i.e. accounting software, customer relationship management programs or computing power, which is a percentage much different from the EU-15 average for the EU-15 countries (15 percent), as well as for new Member States (8 percent)," the report read. The main factors indicated in the study which affect the slow development of digital technologies in Poland are the difficulty of predicting the benefits of their implementation and the competence gap among staff.