TPSA to introduce real-time billing for fixed-line phone subscribers
TPSA has announced that in the first quarter of next year it plans to bill
users by the second. At the same time it also aims to reduce prices and
improve customer service. "We thought we would manage to introduce real-time
billing this autumn, but were unable to put the plan into action due to the
number of different IT systems involved," explained TPSA president Marek
Jozefiak. The operator also has good news for investors in the form of
optimistic third quarter results. TPSA is currently working on next year's
budget and, in Jozefiak's opinion, the company's most crucial objectives
include the launch of a system managing TPSA's relations with its
subscribers, introduction of additional services, differentiation of tariffs
and further restructuring. Jozefiak added that this year the number of
clients increased by 250,000. TPSA currently employs 48,400 people, in
contrast to the 63,600 on last year's pay-roll. (Puls Biznesu, p. 7;
Parkiet, p. 1) A.Z.
