We don't want to wait more than two days for online orders

Poles not only got used to online shopping but also began to raise the bar for them. Already 57 percent of people do not want to wait more than two days for products ordered online, and 15 percent expect them the next day. The method of delivery that we trust the most is parcel lockers – according to a CBRE study. Experts indicate that the growing importance of delivery time affects the development of the so-called last-mile logistics. Warehouses are being built in the largest cities to ensure that the products reach customers as quickly as possible.

“In January, at the conference on the occasion of the 20th anniversary of CBRE, one of our speakers emphasized that fast delivery times are a revolution that we will have to face soon. It was then indicated that in China the ideal expected time from ordering to delivery of products is 4 hours. It was shocking then, much less now. Since nobody wants to wait more than two days for a package, you can expect that we will reach the expectations of hours rather than days quite quickly. However, we are still talking about the perspective of years. Such a dynamic development of the online shopping industry goes hand in hand with the development of the warehouse market, especially in the vicinity of the largest cities. Growing expectations regarding the delivery date will accelerate this phenomenon even more,” Beata Hryniewska, head of the Warehouse and Logistics Department at CBRE, said.

(WBJ)