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AI reshaping banking

03:54

AI reshaping banking
Source: Adobe Stock

At the 17th European Economic Congress in Katowice, financial leaders discussed how artificial intelligence is transforming banking. Poland, already a global leader in innovation, now faces the next wave: AI-powered services.

Marcin Giżycki of ING Bank Śląski highlighted how digital tools have replaced physical branches, with customers now interacting several times daily, not monthly.

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