Easy Peasy

With nearly half a million laboratory examinations and tests under their belt and nearly 160,000 Poles tested in homes and offices, uPacjenta — the world's first smart lab — is revolutionizing the market of medical services and health prophylaxis in Poland. The popularity of the platform, thanks to which people living in Poland can perform blood tests and consult the results online without having to leave their home or office, is growing at a dizzying pace. In 2020, the number of tests performed with it soared almost five times. Monthly, its services are used by nearly 20,000 individual clients, including company employees. The world's first smart lab platform carries out blood tests and Covid-19 tests with transport to the customer.

HEALTH 'DELIVERY'

“We addressed a very important market need. Poles who fell in love with food or shopping with delivery saw that it was also possible to order tests home and at the office. In 2020, the number of people actively using our platform increased almost threefold," says Dominik Swadźba, CEO and co-founder.

The trend of ordering home examinations was exacerbated by the pandemic that led to difficulties in moving and limited access to health care. By March, the number of uPacjenta’s home visits had increased more than 2.5 times compared to the time at the pandemic's beginning. The platform was created for people who perform regular blood tests — pregnant women and parents with young children, the elderly, disabled or chronically ill for whom visiting a stationery collection point is difficult, involves risk or stress, as well as working people who don't want to waste time in queues. The patient selects the service they are interested in on the website, sets the date and time as well as the place of the examination. They can choose a specialist who will conduct the visit — each member of the medical team has a profile with a description and the opinions of other patients about the expert. Test results can be checked online and sent for consultation to a specialist who responds within 24 hours.

“Companies constitute a large group of our clients. While many offer medical packages, employees do not get regular checkups. That is why companies invite us to visit them. It is a guarantee for them that the employee will be examined. So far, we have completed nearly 2,500 such visits, including for Play [a telecommunications company]," Swadźba adds. “Preventive health in companies has become especially important in the pandemic era. For corporations, it is also an element of responsible business, increasing the employer's attractiveness in the labor market,” he emphasizes. uPacjenta focuses its mobile activities in the largest cities in Poland. But thanks to the cooperation with the network of Diagnostyka medical laboratories, over 1,200 stationary collection points in the country are at the disposal of platform users. The offer includes over 700 different laboratory tests, including Covid-19 tests. By the end of next year, the founders intend to establish a leadership position on the domestic market and begin a dynamic expansion in Europe, including Italy and Spain. They also plan to introduce shipping tests to the Polish market, popular in Europe and the US.