Keep your social distance!

Observing the market changes that have already been caused by the Covid-19 pandemic, it seems that it will leave a permanent mark on the business processes of organizations. This applies especially to companies whose business model is based on the provision of services in B2B and B2C models.

The need to maintain social distancing has resulted not only in the desertion of offices but most importantly the points of contact between the client and the company have also been dematerialized. More and more often customers are replacing direct contact with contact via electronic means of communication.

Thanks to IT systems such as S3DOC, ordering and receiving works does not require a physical meeting. The exchange and signing of relevant documents are carried out remotely with social distancing and in accordance with applicable legal regulations.

The S3DOC system is a complete ecosystem of IT services enabling the handling of documents with the use of durable medium features. Our customers now have at their disposal a durable medium and tools for e-signatures and declarations of will. At the same time there is one place in the S3DOC website available for the consumer where all the documents intended for them are located. An important function is also the possibility to access documents using the dedicated S3DOC mobile app.

Although S3DOC focuses on providing features of a durable medium fully compliant with EU regulations, other valuable functions are built around it. One of them is the S3DOC eSign e-signature module. The module allows declarations of intent to be made in electronic form in accordance with the EU eIDAS Regulation. A person making an e-signature can be a registered user of the S3DOC system, or a person identified only by their mobile phone number or email address. The declaration of will may be confirmed by a single authorization code sent by SMS or email. In the S3DOC system two most frequently used types of signatures supported are SES and AES. 

One of the important elements of the S3DOC system is blockchain technology. Although durability features have been ensured in a different way than through blockchain technology, this technology also plays a very important role in ensuring that S3DOC’s durable medium complies with legal regulations. Events such as these are undeniably recorded on the blockchain platform:

• logging of the consumer into the system

• adding a document to a durable medium repository

• transmission of the document to the consumer’s account in a durable medium

• opening/downloading the document by the consumer

• sending a document to confirm the declaration of intent

• submission of declaration of intent (acknowledgement of receipt, electronic signature, vote cast)

As part of the abovementioned events, a timestamp and block number in blockchain, within which the event occurred, are recorded. This is an undeniable log of events allowing for the audit of compliance with legal regulations. 

What are the benefits of using the S3DOC system?

• significantly reducing operating costs by eliminating paper correspondence

• reducing handling and signing time

• simplifying the process of collecting document signatures

• maintaining social distancing by eliminating direct contact with customers

• complying with regulations

More information on www.s3doc.com.