Over 65% of retail transactions in 2023 were cashless

According to a study conducted for the Cashless Poland Foundation, over 65% of all retail transactions in Poland in 2023 were cashless. Cash accounted for only 35% of transactions, dropping by 3 percentage points. There was a noticeable increase in the use of mobile payments and banking apps. Digital payments were most commonly used in clothing and footwear stores, while cash was used for home services and hairdressing.

Joanna Erdman, president of the Cashless Poland Foundation, emphasized that the share of cashless payments had increased significantly over the past 10 years: from 20% in 2013 to 65% in 2023.

The use of NFC payments and mobile banking apps is also on the rise, reaching 23% of all transactions in 2023.