Pankao wants to accelerate digital banking services

Pekao's new 2025-27 strategy will focus on accelerating digital transformation, rather than introducing major changes. The bank aims to modernize services and attract younger customers while awaiting PZU’s decision on its banking assets.

Following repolonization in 2019, Pekao lagged behind competitors in digital banking. Over the past four years, it has gained 1.2 million new customers, increasing its digitalization rate to 97%. Mobile banking users grew 9% y/y to 3.2 million.

PZU, which owns 20% of Pekao, may merge Alior Bank with Pekao to consolidate assets. Pekao's upcoming strategy, set for release in April 2025, will focus on organic growth, leveraging expected economic recovery while preparing for its 100th anniversary in 2029.

(pb.pl)