We invite you to participate in the 12th Retail Banking Congress, the largest discussion forum on the prospects, challenges and problems of retail banking in Poland. The Congress will be held on November 20-21, 2019 at the Warsaw Stock Exchange Centre.

The Congress will begin with the “Debate of Retail Banking Giants”, a panel of CEOs of the seven largest banks in Poland and moderated by Marek Tejchman from Dziennik Gazeta Prawna. The discussion will focus on the most important short- and medium-term challenges facing the banking sector in the context of broadly understood responsibility on the part of banks as well as regulators and clients.

Discussions during the Congress will also focus on such issues as the impact of competition from GAFAA on banks, digitisation and platformisation of retail banking, benefits of being open to non-bank products (value added services), limiting the effects of fraud in the digital world, European experience as well as national conditions and opportunities created by open data economy. Together we will also tackle the topic of whether and how companies from competitive and at the same time increasingly related sectors - finance and technology - are prepared to "fight" for employees and create attractive working conditions in Poland for them. In the closing session of this year's Congress we will seek inspirations for the retail banking sector from other industries.

We hope you will join us for the Congress debates. The atmosphere of the Congress promotes an open and frank discussion as well offers many opportunities for networking during breaks and luncheons.

More information about the Congress and its Programme: www.kbd.projektekf.pl/program (in Polish).