ING HUBS POLAND – WAY MORE THAN SHARED SERVICES
ING Hubs Poland has almost 20 years of experience in successfully providing technology, data, and risk services for ING businesses worldwide. One of four global hubs, ING Hubs Poland has offices in Warsaw and Katowice. The two offices have more than 3,000 employees organized into competency hubs that support the business through a range of complex and diverse services, technologies, and competencies. Besides tech domains covering IT security, remote, application, and hosting services, ING Hubs Poland also has operational units such as Cards Hub, Compliance Hub, Know Your Customer, Centralized People Services Hub, and Risk Hub.
RISK HUB ON THE ING MAP
Risk Hub’s primary focus as a center of expertise has been to shape the policy of risk modeling and data analysis in Poland, while also providing strong governance through a second-line validation framework. ING Group is increasingly using data-driven models to make better business decisions. However, the challenge is ensuring that these models deliver the best possible decisions and comply with rigorous regulatory expectations. That is why Risk Hub focuses on monitoring, calibrating, and developing regulatory and non-regulatory risk models that can cover credit, market, and operational risks. The goal is to implement the highest standard of model development, model validation, and risk management for all rating systems.
INTERNATIONAL CENTER OF EXPERTISE
ING Hubs Poland has developed a recruitment strategy to attract local and global top-tier talent. The Polish market is able to provide a sustainable supply of highly experienced and talented professionals. However, it is clear that ING Hubs Poland can also successfully recruit professionals from outside Poland who are attracted by our vibrant international environment and unique community. Risk Hub in Warsaw now has – more than 350 experts from 26 countries working on highly diversified and complex portfolios. Next year, this number should increase to 400 – strengthening our global role as a center of expertise.
RISK COMMUNITY
From the very first moment that Risk Hub was established, the goal was to create a unique risk-focused community that could attract top Polish professionals who wanted to grow their careers in risk management and data science related roles. That is why our culture and recruitment strategy has always been based on three pillars: trust, business development, and people and culture. To support day-to-day workflows and ensure our team’s success, Risk Hub prioritizes efficient processes and optimized workflows for endto-end model lifecycle ownership. We also encourage our team to seek out learning opportunities and professional development within the Hub, which also supports the growth of other parts of ING Group. This approach has shown definite results – over the last three years, our Risk Hub community has developed a unique knowledge capital that now is regularly used to onboard new teams and support the onboarding of risk roles across the globe.
