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Over 100 complaints to travel agencies in 2019 so far

18:23

Over 100 complaints to travel agencies in 2019 so far

Travellers filed over 100 complaints about the tour agencies from the beginning of 2019, Dziennik Gazeta Prawna reported. About one-fourth of the complaints concern one of the largest operators Itaka. Clients mainly complain that a hotel was of lower standard than described in an offer.

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