UOKiK warns against fraudsters with sophisticated methods to access bank accounts

Scammers are reaching for more and more sophisticated methods of manipulation and phishing of access data to accounts,  Tomasz Chróstny, President of the Office of Competition and Consumer Protection (UOKiK) warns.

The Office receives numerous complaints from consumers about the so-called unauthorized transactions made without the consent of the account or payment card owner. According to Chróstny, consumers still lack adequate knowledge on how to defend themselves against the traps of fraudsters, as well as what rights they have in the event of an unauthorized transaction.

UOKiK advises consumers to watch out for calls from people who pretend to be bank employees, and text messages pretending to be from companies supplying electricity, gas, or parcels. Fraudsters inform about the alleged arrears in payments and send a link that redirects to a fake bank page.

UOKiK reminds customers not to give a login and password to online banking or the mobile application to anyone. "A real bank employee will not ask you that," he stressed.