Almost 70% of respondents believe financial institutions should simplify credit agreements. Experts share this view, noting that only 20% of borrowers fully understand their contracts, primarily due to complex legal language and regulations. The report "How Poles Read and Understand Financial Contracts" reveals that 77.3% of borrowers find contract terms unclear, with only 19.5% finding them completely clear.
The complexity often results in financial consequences and highlights a need for better financial education and clearer communication from financial institutions. Simplifying contracts and improving financial literacy are seen as essential steps to enhance consumer protection and understanding.