Value of receivables serviced increased by 10.4% to PLN 185.9 bln in ‘24

In 2024, the total value of Poles' debt managed by credit management companies within the Polish Financial Companies Association (ZPF) rose by 10.4% y/y to PLN 185.9 billion. These companies handled 19.2 million individual debts, with the average debt per person reaching PLN 9,700—a 13.1% annual increase. The share of so-called "multi-debtors" (people with more than one debt) declined slightly to 21.4%. The industry has grown at an average annual rate of 9.5% since 2021.
The Debt Market Barometer (BRW-ZPF) rose to 68.3 points in Q4 2024, indicating moderate optimism. Growth was driven by improved company financials and stable employment—61% of firms maintained staffing levels, while 28% increased them.