6:02 4 December 2025
Polish firms stall on AI
Polish companies are eager to explore artificial intelligence, yet most remain stuck in experimentation rather than implementation, according to PwC’s latest report. Although 75% of large firms conducted AI or advanced analytics projects this year, only 45% have a formal strategy, and 66% say their initiatives never move beyond pilots. More than half report limited or no benefits.
A parallel trend is unfolding among employees: 80% have no formal approval to use generative AI at work, yet many do so anyway—69% for information searches and 40% for text creation.
One exception is AI agents. Already used by 44% of companies (with 14% planning adoption), they deliver measurable outcomes: 53% report cost reductions, 49% improved customer service, and 44% higher productivity.
Despite fears of job loss, 73% of firms report no staff cuts; instead, 42% are expanding AI specialist teams. The most tangible gains appear in IT and operations, though high costs and cybersecurity risks still slow progress.
Source: businessinsider.com.pl
